Delivery
- Orders placed before 12pm (business days) aim to ship the next day.
- Business days: Monday-Friday excluding holidays
- We’re unable to ship a single order to multiple addresses. You’ll need to create a new order if you’d like to ship to more than one address.
- We normally don’t accept order cancellations or changes once an order has been processed. If you have a question about your order, please get in touch with us.
- If you don’t receive your order, contact us. Please make sure you have your order number ready so our Customer Care team can help you as quickly as possible.
Return
- We want you to love your purchase from Lavendew Collective Co. If you're not completely satisfied, we're happy to accept eligible returns for a refund up to two weeks from delivered date. Please note that original shipping charges are non-refundable, and return shipping costs are the responsibility of the customer unless otherwise required by law.
- All clearance and final sale items are non-refundable and cannot be returned or exchanged.